Community builder

Building the Mautic Community

Our community is at the heart of Mautic, and community builders are the people who help us to grow and nurture that community.

The Community Team have quite a wide remit, and there are a lot of opportunities to get involved with supporting Mautic as a community builder.

Whether you want to support local communities or help people to get started as a contributor, or want to find ways to reach out into other open source communities, we’ve got lots of ways to get involved.

Getting started as a community builder

The first thing to do is to join the Community Team Slack channel. Get an invite to Mautic Community Slack and head over to the #t-community channel.

The team meets fortnightly on Slack, so you can scroll back and check what was being discussed in previous meetings.

Finding a community building task

You can browse the Mautic low- and no-code projects board to find tasks or issues that match your skills and availability.

The board uses a layout, where each card represents a task and includes:

  • Description: what the task is about

  • Status: status of the task, such as ‘Ready’, ‘In Progress’, or ‘Done’

  • Priority: how urgent or important the task is

  • Size: an estimate of the effort required

If you’ve identified a task you’d like to work on, leave a comment on the task or issue so that a team member can assign it to you.

If you need help, please reach out to the team. When you start working on a task, let others know in the Slack channel.

Work in the public domain

Unless there is significant reason not to, we default to being open and transparent. We work in the open, usually on our shared Mautic Google Drive. This ensures that if - for whatever reason - someone is unable to complete a task, it’s easy for another contributor to pick up where they left off. It also means we can always find previous work that had been done if it needs to be re-used in the future.

Please always ensure that you upload your work at regular - ideally daily - intervals. You can use the prefix of WIP-filename to indicate that it’s currently in progress.

Update regularly

Please provide regular updates on the issue. If you can’t complete the task, leave a comment on the issue or let your Team Lead know so someone else can take it over.

We totally understand that life happens and it’s easy to take on too much. No judgement at all. We try to be respectful of each other by ensuring we give as much notice as possible if we’re not going to be able to fulfil a task assigned to us.